Col-Craft 171 Commercial st Lynn , MA 01905
Phone: 781.598.3415

Know Your Rights

1.Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.

2.Never drive a car that could be unsafe because of damages.

3.Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at your collision repair shop and ask that the insurance company inspect the car there.

4.You are not required by law to obtain more than one estimate or appraisal.

5.You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.

6.Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, ask the shop manager.

7.Choose a shop that has uni-body repair equipment and certified technicians (by ICAR for example).

8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

Ask if the shop offers a repair warranty

10.Let the collision repair shop you choose help you negotiate your claim with the insurance company, this often leads to a better deal.

Expert quality collision repairs & Customers Satisfaction

BBB LogoExpert quality collision repairs & Customers Satisfaction No matter what the insurance company, we can repair your vehicle. As a preferred repair facility for most major insurance companies, we can save time and aggravation.

Call Us Today!

171 Commercial st
Lynn , MA 01905

Phone: 781.598.3415
Fax: 781.598.0740

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.




ase certified